Glomo Taxi

 Privacy policy

1. General Glomotaxi (whose head office is located in Cameroon, shell nsimeyong,

MRS station), in its capacity as data controller, attaches great importance to the

protection and respect of your privacy. This policy (the "Privacy Policy") aims

to inform you of our practices regarding the collection, use and sharing of

information that you are required to provide to us through our mobile applications.

This Privacy Policy (together with our Terms of Service) sets out how we treat the

personal data we collect and that you provide to us. We invite you to read this

document carefully to know and understand our practices regarding the processing

of your personal data that we implement.

Information We Collect

We may collect and process the following data:

2.1. Information you send us directly By using our applications, you are required

to send us information, some of which is likely to identify you or the passengers for

whom you are making reservations (“Personal Data”). This is particularly the case

when you fill out forms (such as the registration form, for example), when you

contact us - whether by telephone, email or any other means of communication -

or when you inform us of a problem regarding the use of our applications.

This information contains in particular the following data:

2.1.1. The data needed to register for the service we provide on our Platform. This

data includes your first and last name, e-mail address, date of birth and, when you

create an account, a password. This information is obligatory.

2.1.2. A photograph published on your profile;

2.1.3. A postal address;

2.1.4. Your phone number ;

2.1.5. Information relating to your vehicle;

2.1.6. Your mini-biography

2.1.7. A copy of all written exchanges between you and the passenger or

Glomotaxi; we may record and/or listen to telephone conversations between you and

glomotaxi (for example, with agents from our Community Relations department).

We give you the means to oppose this processing at the start of the conversation;

2.1.8. A copy of all reservations or publications made on our Platform;

2.1.9. The details of the financial or accounting operations carried out on our

Platform or by any other means, containing in particular information relating to your

payment card, your bank details, information relating to the journeys reserved or for

which you have published an advertisement on our Platform. ;

2.1.10. Details of your visits to our applications and the content you have

accessed;

2.1.11. If applicable, your answers to our surveys and questionnaires and the

opinions you left to evaluate a journey made through our Platform, this information

being in particular likely to be used in the context of research and behavior analysis

user ;

2.1.12. The data that we may ask you to provide when you notify us of a problem

relating to our Platform or our services, such as the subject of your request for

assistance;

2.1.13. Data related to your location when you have agreed that we collect and

process this data so that we can respond to your search for trips near you;

2.1.14. A copy of your passport, identity card or any other similar document that

you have agreed to provide to us;

2.1.15. A photo of your driving license and a spontaneous photograph via a selfie

as part of identity verification, in accordance with legal and regulatory requirements;

2.3. Duration of retention of your data

2.3.1. With the exception of the categories of Personal Data, your Personal Data is

archived at the end of the following periods: 5 years after your last use of our

Platform, if you have not closed your account; 30 days after the closure of your

account, unless you have received a negative opinion or a report, in which case your

data is kept for 2 years following the closure of your account.

2.3.2. The following categories of Personal Data are likely to be kept for different

periods: Financial data (e.g. payments, reimbursements, etc.) are kept for the

duration required by applicable tax and accounting laws (e.g. accounting documents

and vouchers are kept for up to 10 years);

The content created by you on our Platform (such as comments, reviews and ratings)

is made anonymous after the deadlines mentioned

2.3.1 but remain visible on our Platform; Logging data is kept for up to 12 months

from its collection; Telephone conversations with our Community Relations service

are kept for up to 1 month and analysis documents (such as the time or duration of

the call) are kept for up to 1 year, The data related to the control of your

identity documents are kept for a period of one (1) year in order to carry out the

control and detect fraud.

4. Who are the recipients of the information we collect and why do we send them

this information?

4.1 We may disclose information about you to courts, law enforcement authorities,

government or public authorities, tax authorities, or authorized third parties, if and to

the extent that we are under a legal obligation to do so or believe in good faith that it

is necessary to respond to any claim against Glomotaxi, to comply with any legal

request, to enforce any contract concluded with our members, such as the General

Conditions of Use and this Privacy Policy, in the event of an emergency

involving public health or the physical integrity of a person, in the context of

inquiries and investigations, or in order to guarantee the rights, property and safety

of Glomotaxi, its members and more generally any third party.

Contact Us- info@glomomoney.com

+23768533069